Capline Services Pvt Ltd Hiring for Customer Support Associate Job at Noida Full Time

We are looking for an Associate/ Sr. Associate who can create and nurture long-term relationships with customers. You will be responsible for resolving any issues that arise to ensure customers are satisfied with our services. In this role, you should be an excellent communicator who is able to grasp customer needs and brainstorm ways to fulfill them.

Roles & Responsibility

• Attention to details and ability to analyze and interpret data.
• Coordinating between Onshore & Offshore team
• Engaged in handling calls of Enterprise & different business units (Internal & External)
• End to Transaction of Reports.
• Need to maintain Accuracy in Reports.
• Strong customer service approach to dealing with people at all levels internal and external.

Requirements

• Strong communication skills written and verbal both.
• Proficient in email writing and on chat process.
• Problem-solving aptitude.
• Able to work on Google Doc and G-Sheet.
• Ability to work well with a team

~Please feel free to reach out on 8826260166 in case of any queries or concerns

Job Types: Full-time, Fresher, Regular / Permanent

Salary: Up to ₹400,000.00 per year

Benefits:

• Health insurance
• Leave encashment
• Paid sick time
• Paid time off
• Provident Fund
• Work from home

Schedule:

• Day shift
• Monday to Friday
• Night shift
• US shift

Supplemental pay types:

• Performance bonus

Education:

• Bachelor’s (Preferred)

Experience:

• total work: 1 year (Preferred)

Shift availability:

• Night Shift (Preferred)
• Overnight Shift (Preferred)

Speak with the employer
+91 8826260166