Job Discription
Your Role and Responsibilities
As a L3 – Technical Manager, you are the face of IBM for our customers. Your clients’ success depends on your ability to understand their needs and respond to requests for new services. This role is an integral part of both account planning and delivering support strategies, working to proactively monitor problems, change processes, and handle issues to ensure our customers success.. You will need to visit the domestic client’s offices / data centers on a daily basis or on an as-needed basis as part of this role.
Role and Responsibilities:
Required Technical and Professional Expertise
Preferred Technical and Professional Expertise
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