Job Discription
Role Purpose
The purpose of this role is to be responsible for configuratingand maintaining the software and other technological aspects of theproject being run for the Wipro client
Do
Stakeholder Interaction
Stakeholder Type
Stakeholder Identification
Purpose of Interaction
Internal
Lead Configurator
Regular reporting & updates
Software Developers
For regular coordination on the software for which testing is done
Display
Lists the competencies required to perform this role effectively:
Competency Levels
Foundation
Knowledgeable about the competency requirements. Demonstrates (inparts) frequently with minimal support and guidance.
Competent
Consistently demonstrates the full range of the competencywithout guidance. Extends the competency to difficult and unknownsituations as well.
Expert
Applies the competency in all situations and is serves as a guideto others as well.
Master
Coaches others and builds organizational capability in thecompetency area. Serves as a key resource for that competency and isrecognised within the entire organization.
Deliver
No.
Performance Parameter
Measure
1.
Continuous Integration, Deployment
100% error free on boarding & implementation, throughput %,Adherence to the schedule
2.
Quality & CSAT
On-Time Delivery, Troubleshoot queries
Customer experience, completion of assigned certifications for skillupgradation
SAP MM – Materials Management
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