Synchrony is Looking for QA Engineer II(L) at Hyderabad Full Time

Job Description:

Job Description

Role Title:

QA Engineer – II(L09)

Company Overview :

Synchrony (NYSE: SYF) is a premier consumer financial services company delivering one of the industry’s most complete digitally enabled product suites.

Our experience, expertise and scale encompass a broad spectrum of industries including digital, health and wellness, retail, telecommunications, home, auto, outdoors, pet and more.

• We have recently been ranked #5 among India’s Best Companies to Work for 2023, #21 under LinkedIn Top Companies in India list, and received Top 25 BFSI recognition from Great Place to Work India. We have been ranked Top 5 among India’s Best Workplaces in Diversity, Equity, and Inclusion, and Top 10 among India’s Best Workplaces for Women in 2022.

• We offer 100% Work from Home flexibility for all our Functional employees and provide some of the best-in-class Employee Benefits and Programs catering to work-life balance

and overall well-being. In addition to this, we also have Regional Engagement Hubs across India and a co-working space in Bangalore.

Organizational Overview :

Our engineering organization is made up of software development engineers, quality engineers, solution architects and reliability engineers who develop and support our most mission critical systems. We leverage cutting edge technology to build systems that support over 70MM cardholders and process billions of transactions

Role Summary/Purpose:

As a Quality Assurance Engineer -II within the Digital Engineering organisation, you will be responsible for testing mobile and web applications development and software integrations. You will be responsible for thoughtful basic problem solving. Ideal candidates should be able to demonstrate competency of task management and delegation, a passion for QA products and processes, cross-functional teamwork, experience with Agile methodologies and timely delivery of quality products and reports.

Key Responsibilities :

• Develop complex testing programs that address areas such as database impacts, software scenarios, regression testing, negative testing, error or bug retests, or usability.

• Conduct software compatibility tests with programs, hardware, operating systems, or network environments.

• Test system modifications to prepare for implementation.

• Monitor bug resolution efforts and track successes.

• Update automated test scripts to ensure currency.

• Create or maintain databases of known test defects.

• Review software documentation to ensure technical accuracy, compliance, or completeness, or to mitigate risks.

• Provide feedback and recommendations to developers on software usability and functionality.

• Escalate testing blockers to Project Manager and Product Team

Desired Characteristics:

• Demonstrated ability to work with cross-functional teams and handle complex resource balancing

• Experience working directly with engineers/developers is a huge plus

• Previous experience working with and communicating directly with developers and internal stakeholders

• Excellent written and verbal interpersonal and communication skills

• An analytical approach to problem-solving and troubleshooting

• A ‘can do’ attitude with an ability to hit the ground running and learn on your feet

• High level of initiative and can work well in a team environment

Eligibility Criteria:

Bachelor’s degree in computer science or related field with minimum 2+ years of experience in manual or automation testing for digital web and/or native mobile applications along with any testing frameworks OR, in lieu of degree, 4+ years of experience

W ork Timings

This role qualifies for Enhanced Flexibility and Choice offered in Synchrony India and will require the incumbent to be available between 06:00 AM Eastern Time – 11:30 AM Eastern Time (timings are anchored to US Eastern hours and will adjust twice a year locally). This window is for meetings with India and US teams. The remaining hours will be flexible for the employee to choose. Exceptions may apply periodically due to business needs. Please discuss this with the hiring manager for more details

For Internal Applicants:

• Understand the criteria or mandatory skills required for the role, before applying.

• Inform your Manager or HRM before applying for any role on Workday.

• Ensure that your Professional Profile is updated (fields such as Education, Prior experience, Other skills) and it is mandatory to upload your updated resume (Word or PDF format)

• Must not be any corrective action plan (First Formal/Final Formal, PIP)

• L7 Employees who have completed 12 months in the organization and 12 months in current role and level are only eligible.

• L8+ Employees who have completed 18 months in the organization and 12 months in current role and level are only eligible.

• Level 7+ employees can apply.

Grade/Level: 09

Job Family Group:

Information Technology