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Job Description
- Hands on experience in:
- Previous working experience in Back office Sales Support in the CNC Machine sales or production company
- Proficient in handling inquiries, making quotations, order booking and contract/order review
- Experience of handling customer queries
- Excellent communication and interpersonal skills
- Problem solver with a strong analytical mindset
- Outstanding organizational and time management skills
- Hands-on experience with Sales ERP.
- Solid analytical skills, with the ability to create reports
- Proficient knowledge of Excel, Word & PowerPoint. Formatting a workbook/document, alignment, page setup, Excel formulas etc.
- Solution oriented mind-set and ensure seamless interaction between sales, marketing, application, finance teams
- Build and sent to client the commercial offer to all clients requests that have been assigned to him/her.
- Assures the communication with the client with the aim of the correct understanding of the specifications.
- Build the right price in line with the company pricing policy from the moment the request is received and assigned to him/her, up to the end of negotiations.
- Reads and make sure of the right understanding and utilization of all the correct specifications and documentation used in his / her activities.
- Understands the request of the client and alert the direct manager if any custom request different vs. the standard products or solutions offered by the company.
- Gather, centralizes and compares prices provided by competition or suppliers for similar products or projects
- Uses the company tools and system for pricing
- Makes improvement suggestions to systems and processes
- Is responsible of meeting the objectives assigned
- Has fellow role for new colleagues
- Fulfills other tasks and responsibilities assigned by the direct manager
Responsibilities
