Responsibilities: Inbound/Outbound Calls II Good Communication
• Inform customers about the company’s products/services and offers
• Manage inbound/ outbound customer calls in a timely manner
• Generate leads that develop into new customers
• Identify customer’s needs and convince the customer to buy the product/service
• Gain comprehensive product/service knowledge and clarify information wherever required
• Retention and Recall.
• Product Knowledge.
• Should be very smart while talking to customers over phone.
• Coordination for site visit with customers and sales team.
$$ We may ask a lot of you, but we promise the effort will be rewarded.
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