junior computer network technician and technical support agent (FRESHER) Full Time

Job description

• Troubleshoot and resolve various hardware and software issues.
• Assist in the movement and set up of hardware.
• Answer emails and phone calls in a timely manner
• Assist with software set-up and configuration, and desktop hardware.
• Offer support with android tablets and applications.
• Exceptional customer service skills with the demonstrated ability to build long term relationships.
• Exceptional communication skills, both written and verbal.
• Ability to excel in a team-focused environment.
• Excellent problem-solving skills combined with a demonstrated ability to learn new technologies and processes.
• Ability to juggle multiple responsibilities under tight deadlines.
• You have demonstrated your ability to function effectively in a fast-paced, multifaceted environment.
• You have strong analytical and decision-making abilities.

Requirements:

• College degree in any field.
• excellent communication skills – English and Punjabi is a must.
• Thorough understanding of MS Office, Windows, and Android
• Have strong organizational and problem-solving skills.
• Be customer service oriented and have the ability to multitask and work in a fast-paced environment.
• Able to work independently and in a team environment.
• Commitment to travel as needed.
• Experience of 1 year is an asset.
• freshers are also welcome, with excellent communication skills.
• only applicants from New Delhi are preferred.

Language:

• English, Hindi, and Punjabi (Must)

Job Types: Permanent, Full-time

Salary: ₹15,000.00 – ₹17,000.00 per month (fresher)

Benefits:

• Paid sick time

Schedule:

• Rotational shift

Supplemental pay types:

• Overtime pay
• Performance bonus
• Yearly bonus

Ability to commute/relocate:

• NSP, Delhi, Delhi: Reliably commute or planning to relocate before starting work (Preferred)

Education:

• Bachelor’s (Required)

Language:

• English (Required)
• Punjabi (Required)

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)
• Overnight Shift (Preferred)

Work Location: In person