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Fresher

Gravity Printech India looking for Telecalling Manager at Jalandhar Full Time

Job Details

Responsibilities: Team Management II Performance Improvement II Customer Satisfaction

• Manage a team of telecalling/customer service agents and executives
• Regularly evaluate team performance, identify gaps and plan training to improve performance and achieve desired results
• Identify customers’ needs and wants, clarifying information whenever possible
• Resolve customer complaints and follow-up to check if an action has been taken
• Gain comprehensive product knowledge to enhance team performance
• Create a supportive environment for the team to excel in

Job Description

EducationGraduate (Bachelor Degree)English LevelFluent EnglishExperienceFresherGenderFemale OnlyAddressPPR Mall, Mithapur Rd, Ravindra Nagar, Phase 2, Urban Estate phase II, Jalandhar, Punjab 144003, India, Urban Estate Phase 2, Jalandhar, Punjab – 144001

Job Overview

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  • Job Title: Gravity Printech India looking for Telecalling Manager at Jalandhar
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