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- Attend calls & revert to E-mails professionally to provide information about products and services, obtain details of Customer complaints.
- Identify the problem in depth and follow up to ensure that appropriate actions were taken on customers’ requests.
- Keep records of customer interactions and transactions, recording details of inquiries, complaints, comments, as well as actions taken.
- Refer unresolved customer grievances or special requests to designated authority for further investigation.
Job Types: Full-time, Part-time
Salary: ₹15,644.00 – ₹26,745.00 per month
Schedule:
- Day shift
- Morning shift
Speak with the employer
+91 8941808980
