Dear Candidate,
We are Hiring for Executive – Client Support
Roles & Responsibilties :-
Location- Mumbai
Job description
Contact potential or existing leads to inform them about a product or service using scripts.
Answer questions about products or the company on phone.
Ask questions to understand customer requirements and close for site visit.
Direct prospects to the field sales team when needed.
Enter and update customer information in the CRM.
Go the extra mile to meet site visit quota and facilitate future site visits
Keep records of calls and site visits and note useful information in CRM.
Comfortable in making 200 phone calls in a day.
Desired Candidate Profile
Should have good communication skills in English, Hindi and Marathi.
Capable of handling customer queries on phone.
Good uptake and proactive attitude are expected.
Regards,
Team HR
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