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Manage inbound and outbound calls in a timely manner
Follow communication “scripts” when handling different topics
Identify patients’ needs, clarify information, research every issue and provide solutions and/or alternatives
Seize opportunities to upsell products if they arise
Build sustainable relationships and engage patients by taking the extra mile
Keep records of all conversations in our call center database in a comprehensible way
Meet personal/team qualitative and quantitative targets.
Job Type: Full-time
Salary: ₹17,222.00 – ₹18,355.00 per month
Schedule:
- Day shift
- Night shift
Speak with the employer
+91 9720624591
