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Job Details
Blended process 70% customer service 30%backend
Responsibilities: Customer Support II Problem Solving
• Manage incoming calls and customer service inquiries
Mail and chat also
Location – Andheri and Airoli also
Fresher Candidate apply
Qualification – HSC pass
Excellent communication skills
Salary for fresher 10700 in-hand 12500ctc plus incentive 5000
Experience – 12000 to 24000 plus incentive
• Provide information about products and services, take/cancel orders, and record details of complaints
• Keep records of customer interactions and transactions, details of enquiries, complaints, and comments, as well as actions taken.
• Follow up to ensure that appropriate actions are taken on customer requests
• Refer unresolved customer grievances or special requests to designated departments for further investigation
Job Description
