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Manage inbound and outbound calls in a timely manner
Follow communication “scripts” when handling different topics
Identify patients’ needs, clarify information, research every issue and provide solutions and/or alternatives
Seize opportunities to upsell products if they arise
Build sustainable relationships and engage patients by taking the extra mile
Keep records of all conversations in our call center database in a comprehensible way
Meet personal/team qualitative and quantitative targets.
Age limit 18to28
Fresher most welcome
Job Type: Full-time
Salary: ₹14,470.00 – ₹21,450.00 per month
Benefits:
- Cell phone reimbursement
Schedule:
- Day shift
- Night shift
Supplemental pay types:
- Overtime pay
- Performance bonus
- Shift allowance
Ability to commute/relocate:
- Delhi, North West – 110085, Delhi: Reliably commute or planning to relocate before starting work (Required)
Experience:
- total work: 1 year (Required)
Work Location: One location
Speak with the employer
+91 7065995351
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