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Fresher

Brisk Learning Solutions Looking for Telecalling Manager Job in Indore Full Time

Job Details

Education
12th Pass (Associate Degree)
English Level
Thoda English
Experience
Fresher
Gender
Both
Working days
monday – saturday
Timings
10:00 AM to 07:00 PM
Address
Manbhawan Plaza, Narendra Tiwari Marg, Bank Colony, Indore, Madhya Pradesh 452009, India, Annapurna Road, Indore, Madhya Pradesh – 451010

Job Description

Responsibilities of the candidates include:

• Manage a team of individuals working on telesales/customer support
• Resolve customer complaints brought to your attention
• Create policies and procedures
• Plan the training and standardization of service delivery
• Manage inbound and outbound customer calls in a timely manner
• Identify customers’ needs and wants, clarifying information whenever possible
• Conduct quality assurance surveys with customers and provide feedback to the team
• Gain comprehensive product knowledge to enhance customer support
• Maintain a pleasant working environment for your team

Job Overview

  • Date Posted:
  • Location:
  • Job Title: Brisk Learning Solutions Looking for Telecalling Manager Job in Indore
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