Seraphic Infosolutions Private Limited Hiring for Tech Support Executive Job at Mohali

Job Overview

We are hiring a talented Technical Support Executive to join our team. If you’re excited to be part of a winning team, You’ll be glad you applied to here.

Responsibilities for Troubleshoot Technician

• Technical Support Executive are IT support specialists that assist clients with software issues. Their job is to provide remote technical assistance including the setting up of computer, printers, Alexa, routers etc. and installing and upgrading software, and troubleshooting basic IT issues.
• Must have knowledge of windows, office 365.

• Build and maintain relationships with customers

• Ability to install, test and troubleshoot.
• Ability to work flexible hours and work around a changing schedule.
• Excellent English communication, interpersonal and diagnostic skills.
• Ability to work independently without much supervision.
• Ability to effectively manage time.
• 1+ Years of experience preferred.
• Freshers must have basic knowledge of computer.
• Work experience with international clients(US &CANADA) is preferred.

Job Type: Full-time

Salary: ₹20,000.00 – ₹30,000.00 per month

Schedule:

• Monday to Friday
• Night shift

Education:

• Bachelor’s (Preferred)

Experience:

• Technical support: 1 year (Preferred)