We are looking for a full-time Cashier who enjoys working with the people and has a friendly, outgoing personality. As a team-oriented company, we seek an individual who can be flexible with work hours. The ideal candidate is team player dedicated to providing exceptional customer service and displays a positive attitude when interacting with customers and employees.
Responsibilities:
Towards the Customer
• Welcome customers and help determine their orders.
• Process customer orders and record them in the restaurant database and POS System.
• Relay customers’ orders to the kitchen staff.
• Ensure all orders are delivered to the customers in a timely manner.
• Greet customers when entering or leaving the store
• Answers routine billing questions/issues from customers.
• Respond to customer inquiries, issue receipts, and record customer suggestions. Informs customers about services available and assesses customer needs.
• Cross-sell products and introduce new ones
• Resolve customer complaints, guide them and provide relevant information
• Maintain clean and tidy checkout areas
• Place food orders in the appropriate bags and boxes and perform quality check before handing out to delivery executive.
• Resolve escalated issues with angry customers.
Towards Cash Management
• A Cashier, is responsible for processing cash, debit, credit and UPI transactions using a cash register or other point-of-sale system in a retail environment.
• Perform basic math functions to collect payments and make change accurately
• Operate registers, scanners, scales and credit card/debit card terminals and delivery apps
• Receives and processes all payments according to standard procedures.
• Accept cash and return the correct change. Counts money back to customer in an accurate and concise manner.
• Count the cash in the drawer at the end of the day ensuring cash equals receipts. Maintain accurate cash drawer
• Tally money in the cash drawer at the beginning and end of each work shift.
• Take a tally of the funds in the cash register when required during a shift and produce transaction reports
• Performs daily, weekly and monthly audits of cash intake or cash drawers.
• Completes, processes, and maintains applicable paperwork and records.
Towards Store Operations
• Assists in the opening and closing of a retail location which includes and but not limited to cash handling and deposits.
• Train and sometimes supervise new cashiers or retail workers.
• Assists in the maintenance of store front and retail displays.
• Maintains checkout operations by following policies and procedures and reporting needed changes.
• Maintains a safe and clean working environment by complying with procedures, rules, and regulations.
• Clean and arrange eating, service, and kitchen spaces.
• Help kitchen staff when needed.
• Contributes to team effort by accomplishing related results as needed.
Cashier Job Requirements
• Minimum: High School Diploma or equivalent qualification
• 6 months – 2 years’ Work experience as a Retail Cashier or in a similar role in sales or customer service
• Track record of honesty and loyalty
• Experience in a position that required trust
• Knowledge of register operation, including cash, credit cards and register receipts
• Mathematical skills and the ability to handle transactions quickly and accurately
• Previous experience in a retail store or as a cashier
• Basic PC knowledge Familiarity with electronic equipment, like cash register and POS
• Positive, helpful attitude toward customers, including the ability to speak clearly and convey information accurately
• Proven experience in a customer service role is an advantage.
• Must be able to work a flexible schedule including evenings, weekends, and holidays.
• Readily adjusts schedule, tasks, and priorities when necessary to meet business needs
• Ability to prioritize tasks and process multiple tasks simultaneously
• Typically maintains professional demeanour
• Capable of lifting up to 25 Kg, bending and twisting and standing for long periods of time
Job Type: Full-time, Regular / Permanent
Salary: ₹10,000.00 – ₹18,000.00 per month depending upon experience and performance based annual bonus
Schedule: Retail shift: 12:30 pm to 12:30 am
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