Hiring For International BPO
Responsibilities
• Answer Calls Professionally And Provide Information About Products And Services, Take/Cancel Orders, And Obtain Details Of Complaints
• Keep Records Of Customer Interactions And Transactions, Details Of Inquiries, Complaints, And Comments, As Well As Actions Taken. Process Orders, Forms, And Applications
• Follow Up To Ensure That Appropriate Actions Are Taken On Customer Requests
• Refer Unresolved Customer Grievances Or Special Requests To Designated Departments For Further Investigation
Requirements
– Strong Communications Skills
– Ability To Listen And Problem-Solve
– Strong Interpersonal Skills
– Ability To Perform Under Pressure
– Basic Computer Skills
– Handling US Customer Over The Call Or Chat
– Customer Care
– Excellent Communications Required
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Education12th Pass (Associate Degree)English LevelFluent EnglishExperienceFresherGenderBothWorking daysmonday – saturdayTimings08:30 PM to 05:30 AMAddressSitapura, Jaipur, Rajasthan, India, Rajasthan – 302001
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