Responsibilities of candidates include:
• Answer inbound/outbound calls professionally and provide information about products and services, take/cancel orders, and obtain details of complaints
• Keep records of customer interactions and transactions, details of enquiries, complaints, and comments, as well as actions taken. Process orders, forms, and applications
• Follow up to ensure that appropriate actions are taken on customer requests
• Refer unresolved customer grievances or special requests to designated departments for further investigation
EducationGraduate (Bachelor Degree)English LevelThoda EnglishExperienceFresherGenderBothWorking daysmonday – fridayTimings10:30 AM to 6:30 PMAddress206, SH 1, Fariapukur, Shyam Bazar, Kolkata, West Bengal 700004, India, Shyambazar, Kolkata, West Bengal – 700080
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