1. Manage all customer interactions as rostered within parameters 2. Demonstrate ownership on calls when contacted by customer 3. Respond to all customers in appropriate tone and language 4. Offer a solution-based approach for all customer interactions 5. Educate the customer at every given possible opportunity 6. Ensure updation of product, system, process and policy knowledge 7. Adhere to rostered timing, scheduled shifts and activities 8. Capture customer details and data relevant to the call or service 9. Resolve customer queries within agreed timelines. 10. Increase, develop and retain customer base through relationship building and service 11. Follow all contact center policies, procedures, code of conduct and legislative requirements 12. English and Tamil languages are mandatory.
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Apply For This JobJob Details Education 12th Pass (Associate Degree) English Level Thoda English Experience Fresher Gender Male Only Address Hatigaon, Guwahati, Assam, India,...
Apply For This JobWe are seeking a part-time remote Business Development Manager to bring a startup company from idea to actualization. This is...
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