Job Description
Provide the necessary technical support to the external Sales teams for various inquiries from the market Be available for customer inspections to satisfy any queries that may be floated by the customer during inspections You will showcase a hybrid skillset, as you need to have both technical and sales skills, besides general business skills like communication, teamwork and organization. You will be the point man for all technical clarifications from customers. You will lead the tendering process and work with operations in developing delivery solutions for inquiries and tenders as well as work with Design on costing and estimation. You will be governed by an MBO/OKR approach in Management and will be driven by KPIs and targets. Analyse technical schematics and work with customers and Account Managers to suggest compatible product solutions that comply with all project specifications and applicable regulations and where required, provide detailed comments and deviations in areas of non-compliance.
Selection of Protection relay & configuration for the protection philosophy and application Configure, program, and troubleshoot protection and control relays for Switchgear applications. Develop relay logic and protection schemes to ensure system reliability and safety. Assist in relay coordination studies and settings.
Conduct technical presentations, training sessions, and knowledge sharing sessions both internally and externally.Develop the necessary technical knowledge in the Engineering and Purchase departments of the Company, through repeated rounds of technical presentations and precise mentorship, in order to eventually ensure independence within their processes.
Achieve an expert SAP user level. Act as a project leader/participant in developing crucial MIS reports exclusively utilising SAP.QUALIFICATIONS AND EXPERIENCE:
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