Zolo Stays looking for Associate Customer Experience Manager at Bengaluru Full Time

Job Details

Company : Zolostays Property Solutions Pvt. Ltd
Designation: Associate Customer Experience Manager
Location : Bangalore , Pune and Hyderabad
Package :- 2 -3 LPA
Communication: Excellent in English And Regional language
Experience : 0 – 1 yr

About ZoloStays – Zolostays is a India’s leading and fastest growing provider of managed co-living spaces which are fun,flexible and functional. We are Series-B funded by Nexus Venture Partners, IDFC Alternatives and Mirae Asset and valued at ~USD 100 mn in the last round. With an aim to provide a completely hassle-free long term living experience to working professionals as well as students, our living spaces offer a wide range of

basic and luxury living amenities. Our managed living solutions are looking to elevate the traditional paying guest accommodations / hostels, and offer beautiful living experience. Our biggest USP comes from a vibrant resident community, omni channel platform, top notch services such as hygienic and healthy food,furnished rooms, daily housekeeping, seamless internet facilities, hi-tech security and more – all enabled by technology.

We are currently present in 9 cities (Bangalore, Chennai, Pune, Mumbai, Hyderabad,Gurgaon, Noida, Kota and Coimbatore) with over 20,000 live beds and fast expanding within these geographies as well as to other cities. Founded by alumni of IIM, IIT, AIIMS, ISB, we are currently a team size of 1,000+ and expanding aggressively.

About the Role/Responsibilities: Responsibilities :

1. Fully manage the accommodation service

2. Interact with new customers and convert them to become customers

3. Supervising housekeeping, maintenance, security operations for accommodations.

4. Front desk responsibility and addressing customer queries and concerns

5. Administrative responsibilities of reporting

6. This role involves 50% sales and 50% operations

Job Description

Education12th Pass (Associate Degree)English LevelGood EnglishExperienceFresherGenderMale OnlyAddress1190, 22nd Cross Rd, Parangi Palaya, Sector 3, HSR Layout, Bengaluru, Karnataka 560102, India, Karnataka – 560001