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Job Details
Responsibilities: Team Management II Performance Improvement II Customer Satisfaction
• Lead a team of telecalling/customer service agents and executives
• Regularly evaluate team performance, identify gaps and plan training to improve performance and achieve desired results
• Resolve customer complaints and follow-up to check if an action has been taken
• Identify customers’ needs and wants, clarifying information whenever possible
• Gain comprehensive product knowledge to enhance team performance
• Create a supportive environment for the team to excel in
Job Description
Education12th Pass (Associate Degree)English LevelThoda EnglishExperienceFresherGenderFemale OnlyAddressS283, A First floor Rajpoot tower, near by Devki hospital ahibaranpur sitapur road Lucknow, Triveni Nagar, Lucknow, Uttar Pradesh – 226001
