Workfreaks Looking for Customer Service Executive Job in Chennai Full Time

Overall Goal • Excellent communication skill in English/Tamil/Hindi. • Building positive relationship with customer. • Knowledge of customer relationship management (CRM) Practices. • Ensures high levels of customer service orientation and application of bank policy. • Informs customers of new products or product enhancements to further expand the banking relationship. • Problem – solving attitude. • Approach potential customer to establish relationship Qualification and Experience  Any graduate from reputed institute / College (Full time)  1-2 years customer service experience, preferably banking experience (additional advantage).  Hands-on experience in MS Excel  Should be presentable & formally attired for work  Should be ready to work in shifts 9am – 9pm, Sat & Sun may be working (comp offs may be provided)  Computer skills is a must Skill and Experience  The resource needs to complete video KYC of customers  This will involve calling customers at their convenient time or receiving incoming video KYC calls from customers  The resource will be bound by per day productivity targets (TAMIL ,ENGLISH ,HINDI Mandatory )