Responsibilities: Customer Support II Problem Solving
• Manage incoming calls and customer service inquiries
• Provide information about products and services, take/cancel orders, and record details of complaints
• Keep records of customer interactions and transactions, details of enquiries, complaints, and comments, as well as actions taken.
• Follow up to ensure that appropriate actions are taken on customer requests
• Refer unresolved customer grievances or special requests to designated departments for further investigation
379405BR Job ID: 379405BR Job Description: Location – Hyderabad #LI Hybrid About the Role: We are looking for REFS representative...
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