Responsibilites: Customer Care II Problem Solving
• Managing incoming calls and customer service inquiries
• Provide information about products and services, take/cancel orders, and record details of complaints
• Keep records of customer interactions and transactions, details of enquiries, complaints, and comments, as well as actions taken
• Follow up to ensure that appropriate actions are taken on customer requests
• Refer unresolved customer grievances or special requests to designated departments for further investigation
Domain – Product Realization Services, specializing in embedded systems design, Firmware development & Electronics design for Life Science Instruments, Industrial...
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Apply For This JobAt ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because...
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