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Hiring Technical Support Engineers!! Freshers!!
WORK FROM OFFICE ONLY
Location – Gurgaon , Haryana (Delhi NCR)
Processs – International Voice Process (US/UK)
Experience – 6 months/Freshers
Qualification – Btech/BCA/MCA/Networking etc.
Excellent English speaking
Roles & Responsibilities: –
- Research and identify solutions to software and hardware issues
- Diagnose and troubleshoot technical issues, including account setup and network configuration
- Ask customers targeted questions to quickly understand the root of the problem
- Track computer system issues through to resolution, within agreed time limits
- Talk clients through a series of actions, either via phone, email or chat, until they’ve solved a technical issue
- Properly escalate unresolved issues to appropriate internal teams (e.g. software developers)
- Provide prompt and accurate feedback to customers
- Refer to internal database or external resources to provide accurate tech solutions
- Ensure all issues are properly logged
- Prioritize and manage several open issues at one time.
Salary – 35K CTC & 25K in hand + Incentives
5 days working
Rotational shifts &Cab facilities
Contact – 8800481129
Job Types: Fresher, Full-time
Salary: Up to ₹35,721.15 per month
Benefits:
- Commuter assistance
- Food provided
- Provident Fund
Schedule:
- Monday to Friday
- Night shift
- Rotational shift
- US shift
Supplemental pay types:
- Commission pay
- Performance bonus
- Shift allowance
Ability to commute/relocate:
- Gurgaon, Haryana: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
- Are you comfortable with the company’s salary budget?
Education:
- Higher Secondary(12th Pass) (Required)
Language:
- English(Fluent) (Required)
Shift availability:
- Night Shift (Required)
Speak with the employer
+91 8800481129
Expected Start Date: 28/11/2022
