Responsibilites: Customer Care II Problem Solving
Company : MNC Banking process
Eng + kannada, or
Eng + Tamil, or
Eng+Malyalam, or
Eng+Telugu, or
Qualification: 12th pass
Freshers or Experience
Salary: 16.5k ctc, 14k NTH
Work location: MG Road, Bangalore
Only walkin interviews
• Managing incoming calls and customer service inquiries
• Provide information about products and services, take/cancel orders, and record details of complaints
• Keep records of customer interactions and transactions, details of enquiries, complaints, and comments, as well as actions taken
• Follow up to ensure that appropriate actions are taken on customer requests
• Refer unresolved customer grievances or special requests to designated departments for further investigation