Responsibilities of candidates include:
• Answer inbound/outbound calls professionally and provide information about products and services, take/cancel orders, and obtain details of complaints
• Keep records of customer interactions and transactions, details of enquiries, complaints, and comments, as well as actions taken. Process orders, forms, and applications
• Follow up to ensure that appropriate actions are taken on customer requests
• Refer unresolved customer grievances or special requests to designated departments for further investigation
Title- SME- Labtech Location- Pune (On site) Experience- 1-2 Years Skills- Good communication skills,good understand of science and life sciences....
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