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VAYAM INFO SOLUTIONS PRIVATE LIMITED is Looking for urgent requirement Support Engineer Full Time

Job Description

    Dear Candidates,We have Opening forDesktop Support EngineerRoles & Responsibilities:-

    • Troubleshooting & fixingdesktop/ laptop OS, email client, printer / scanner, print queue related L2 level issues
    • Creating OS images to reduce the OS deployment time
    • Problem solving Capability in IBM, HP and Dell and other vendors laptop/desktopHardware
    • Escalation handling & Knowledge of DHCP and DNS . function of DORA process.
    • Desktop/Laptop Inventory management
    • Coordinating with Asset tracker for maintenance of Asset Management
    • Mentoring FMSs teams unresolved issues
    • Leading the FMS Team in absence of Team Leader
    • Ability to quickly analyze & diagnose technical problems
    • Independently generates solutions based on analytical, technical skills and business knowledge Mentor and train other team members
    • Problem determination and resolution within SLAs
    • Should be able to Perform Root Cause Analysis for the incidents Handle technical escalations
    • Ability to acquire; new skills & keep them updated
    • Workwith Local & Global Teams
    • Proactive and clear communication skills
    • Quality and Process Knowledge
    • Should be good in client communication skills
    • Willing toWorkon Shifts based on the projects need

    Regards,Team HR

Job Overview

  • Date Posted:
  • Location:
  • Job Title: VAYAM INFO SOLUTIONS PRIVATE LIMITED is Looking for urgent requirement Support Engineer
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