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Fresher

Urbanesst.com looking for Telecalling Team Leader at Delhi-NCR Full Time

Job Details

Responsibilities: Team Management II Performance Improvement II Customer Satisfaction

• Lead a team of telecalling/customer service agents and executives
• Regularly evaluate team performance, identify gaps and plan training to improve performance and achieve desired results
• Resolve customer complaints and follow-up to check if an action has been taken
• Identify customers’ needs and wants, clarifying information whenever possible
• Gain comprehensive product knowledge to enhance team performance
• Create a supportive environment for the team to excel in

Job Description

Education10th or Below 10th (High School)English LevelNo EnglishExperienceFresherGenderFemale OnlyAddressSector 2, Noida, Uttar Pradesh 201301, India, Noida Sector 15, Delhi-NCR, Delhi – 110001

Job Overview

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  • Job Title: Urbanesst.com looking for Telecalling Team Leader at Delhi-NCR
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