About the Company: upGrad is South Asia’s largest higher EdTech company. With the latest technology, pedagogy, industry partners and world-class faculty, we create immersive online learning experiences for our learners globally.
Job Title : Admission Counsellor
Vertical : Business Development
Location : Madhapur, Hyderabad
Job role : As an Admissions Counselor you will be responsible for developing new leads, communicating with customers, understanding their needs, and ensuring a smooth sales process.
You must be comfortable making dozens of calls per day, working with channel partners, generating interest, qualifying prospects and closing sales. Responsibilities:
• Responsible for managing & converting leads for versatile upGrad programs which are in collaboration with renowned Universities/Institutes such as IIITB, NIMMS, IMT Ghaziabad, Deakin Business School, IITM Liverpool Business School, MICA. • Providing in-depth information to prospective learners, this includes counseling through phone, email, chat and social media.
• Identifying references through the existing customer base to increase the sales pipeline.
• Details pertaining to lead discussions & conversion should be updated real-time on CRM (Salesforce) software.
• Responsible for adherence of the inside sales process, tools and data management.
• Meet and overachieve the given weekly, monthly and quarterly target in terms of revenue as well as number of enrolments.
• Handle Objections and Price Negotiation in order to generate Sales Revenue. • Maintain effective communication till the time learner is onboarded.
Skills Needed:
Excellent written and verbal communication skills.
A knack for sales and positioning an idea.
Sound knowledge of tech
Competitive spirit
Consumer psychology
Aggression for sales
Winning attitude to close any deal
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