Unipath Specialty Laboratory Ltd looking for Receptionist / Front Office Executive at Ahmedabad Full Time

Job Details

Job Description

Primary Responsibility
 Answer all incoming telephone calls, transferring to appropriate extensions or taking messages
 Greet visitors/patients, collect patient information, and ensure they are welcomed in a professional manner.
 Address all the patient queries related to packages, tests, reports, prices, discounts, TAT, etc.
 Collect all the necessary documents/doctor prescription, etc. from the patient as per the requirement of the particular test.
 Provide and confirm the prerequisites with the patient for performing a particular test.
 Collect all the TRFs from patients, arrange and store as per Lab. Protocol
 Scan the TRF immediately upon receiving and save and store in the system.
 Provide the containers for collection of specimen.
 Coordinate with the in-house phlebotomist for collection of samples.
 Match information from TRF and specimen; enter details in computer system then Barcode samples & specimens for laboratory testing.
 Responsible for collecting cash/ running and accepting credit card payments from patients.
 Provide payment receipt to the patient.
 Issuing test report to patients.
 Maintain a neat, well stocked, and organized atmosphere of front desk and lobby
 Responsible for directing or responding to general information via e-mail