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Bringing smiles is what we do at TTEC… for you and the customer. As a QA Testing Analyst working onsite in Hyderabad, Telangana, India, you’ll be a part of creating and delivering amazing customer experiences while you also #experienceTTEC, an award-winning employment experience and company culture.
What You’ll be Doing –
The person in this role will be responsible for ensuring the quality and reliability of software through various testing activities, which include manual and automated testing, test case design, and adherence to best practices and industry standards. They will need to work closely with other team members and communicate effectively throughout the software development process. You’ll report to Director Systems Software Engineering
During a Typical Day, You’ll
· Collaborate with the development team to understand the root causes of defects and work together to resolve issues.
· Effective communication is crucial to ensure that defects are fixed and retested promptly.
· Maintain test documentation, which includes updating test cases, creating test reports, and tracking the progress of testing efforts.
· Document any changes or updates to test cases.
· Ensure that QA methodologies and best practices are followed throughout the development process. This might involve continuous improvement in testing processes and approaches.
· Stay updated on industry standards and regulatory requirements related to quality assurance, and make sure that the software under test complies with these standards.
What You Bring to the Role
· Bachelor’s degree in computer science, Engineering, or a related field; master’s degree is a plus.
· 3-5 years of relevant experience in quality assurance and software testing.
· Good knowledge on a coding language Java or Python.
· Solid understanding of QA methodologies, tools, and best practices.
· Proficiency in test case design, and execution across different testing phases.
· Experience with test automation frameworks and tools is highly desirable – Selenium Java, API Automation.
· Strong analytical and problem-solving skills, with a keen attention to detail.
· Excellent communication and interpersonal skills.
· Knowledge of industry standards, regulatory requirements, and compliance related to quality assurance.
· Quality certifications such as ISTQB, or similar are advantageous.
What You Can Expect
· Supportive of your career and professional development
· An inclusive culture and community minded organization where giving back is encouraged
· A global team of curious lifelong learners guided by our company values
· Ask us about our paid time off (PTO) and wellness and healthcare benefits
· And yes… a great compensation package and performance bonus opportunities, benefits you’d expect and maybe a few that would pleasantly surprise you (like tuition reimbursement)
Visit www.mybenefits.ttec.com for more information.
About TTEC
Our business is about making customers happy. That’s all we do. Since 1982, we’ve helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world’s leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.
TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.
#LI-Onsite
Employment Requirements : TTEC requires all employees hired in the India to successfully pass a background check including employment credentials, education, permanent and current address verification and if applicable, immigration and work permit documentation as a condition of employment. Depending on location and client program, a drug test may also be required as a condition of employment. TTEC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. You will be asked to share with TTEC as well as its representatives, all such personal information that it may require to conduct such background verification and also agree to TTEC and its representatives collecting and storing such personal information and transferring the same, whether in India or abroad.
Title: QA Testing Analyst
Location: India-Telangana-Hyderabad
Requisition ID: 03Q6E
