Truelancer Internet Private Limited looking for Customer Support Executive at Delhi-NCR Full Time

Job Details

Job Description

Job Responsibilities:

Make sure customer queries are solved quickly with a high degree of satisfaction.
Handle customer complaints across email, phone, social media, and live chat.
Maintain and improve customer service SLA’s.
Look for ways to improve our service quality via root-cause analysis.
Help build a customer-centric company culture.
Collaborate closely with our teams

Requirement:

Have their own laptop
Detail-oriented.
Ability to speak English & Hindi.
Key Skills: Chat support/assistance
Good Verbal & Written English Communication.