Triwits Technologies Hiring for Customer Support Executive Job at Bijāpur Full Time

• Managing a team of representatives offering customer support.
• Overseeing the customer service process.
• Resolving customer complaints brought to your attention.
• Creating policies and procedures.
• Planning the training and standardization of service delivery.
• Conducting quality assurance surveys with customers and providing feedback to the staff.
• Possessing excellent product knowledge to enhance customer support.
• Maintaining a pleasant working environment for your team.
• A bachelor’s degree in administration or related field.
• Excellent interpersonal and written and oral communication skills.
• Ability to lead a team.
• Computer skills & Knowledge of mediation and conflict resolution techniques is preferable.

Job Types: Full-time, Part-time, Internship, Fresher

Salary: ₹5,000.00 – ₹25,000.00 per month

Schedule:

• Day shift

COVID-19 considerations:
All the team members are asked to wear masks and maintain proper distance from each other.

Education:

• Bachelor’s (Preferred)

Language:

• English, Hindi and Kannada (Preferred)