We are looking for a Destination Expert to join our company to help us create and organise trips for our clients. You will be required to interact with our clients on call and guide them toward picking the best holiday package to suit all of their requirements.
Your contribution will impact our company as well as the satisfaction of our customers and drive profits.
Responsibilities
Help clients identify their ideal travel package based on their suggestions and requirements.
Study and assimilate all information regarding travel destinations such as prices, weather, language, currency, customs, etc.
Regularly maintain a good relationship with our customers.
Provide end to end service while organising a trip from booking the tickets, reserving the hotels and creating the itinerary.
Provide all relevant and essential information to the tourists regarding their travel like guides, itinerary, brochures, and maps.
Sell the appropriate tour package to the right customer.
Negotiate any customisations or modifications requested and accommodate to the best level possible.
Resolve any problem that arises regarding the trip for the customer.
Regularly update a database containing client details and their travel information.
Ensure this data is secured and handled appropriately.
Reach the sales and revenue targets.
Stay up to date on domestic and international travel trends.
Requirements
Basic computer skills and software like MS Office. Google Sheets
Efficient negotiation and sales skills.
Up to date with domestic and international travel trends.
Prior experience as a travel agent or an avid traveler is a bonus.
Graduation in any stream
Fluency in English; multilingualism is a plus
Sound knowledge of domestic and international travel trends
Degree in Hospitality, Travel, Tourism, Business or relevant field
Personal travel experience will be considered an advantage
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