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Eligibility:
· Educational Qualification: Diploma / Graduates (Any Stream) (or) +2 PUC with BPO Experience.
· Experience: Fresher’s
· Good in Communication & logical reasoning.
· Works with a relatively high level of supervision on simple and moderate tasks.
· Should be a team player and collaborate in solving issues.
· Should have typing speed of 25 WPM.
· Willingness to work in night shift.
Roles & Responsibilities:
•Proficiency in analyzing claims via online checks & by calling insurance companies to address outstanding payments, facilitating conversion of unpaid claims to reimbursements.
•The target is to achieve a monthly production rate of 100% with a quality standard of 98% as per the company’s guidelines.
•Meet productivity and quality standards.
• Strict adherence to information security guidelines and HIPAA compliance, ensuring the secure handling and confidentiality of patient information.
• Should be a team player and collaborate in solving the issues and problems.
• Complying with assigned shift schedules, proactively scheduling leave in advance, and effectively communicating with supervisors to obtain approval.
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