Responsibilities: Chat & Email Support II Customer Service
• Communicate with customers through live chat or email to answer questions
• Help solve problems and troubleshoot
• Keep records of customer interactions, transactions, details of enquiries, complaints, and comments, as well as actions taken
• Must have decent typing speed (at least 20 WPM)
3+ Years of relevant Product Management, development and marketing experience. Very strong knowledge, expertise and hold on Digital Payments, Merchant...
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