TIBCO Software Inc is Looking for Member Technical Staff Full Time

POS-49728

Role Overview:

• To work as part of the iProcess Engineering team in the development of new features, investigation of customer support problems and the delivery of releases from minor hot fixes to full feature releases.
• Get involved in the design of new features working with the Senior Engineers in producing those designs.
• Help in the investigation and implementation of solutions to customer reported problems, suggesting suitably appropriate workarounds for production problems or providing emergency hot fixes if a workaround is not possible.
• Maintain high standards of software quality within the team by following good practices and habits and suggesting improvements when and where appropriate.
• Work effectively with other teams within the development life cycle, e.g. QA, Support and Technical Publications to provide the necessary documentation, detail and support to ensure they can effectively do their jobs.
• Communicate progress, problems and potential risks upwards in the management chain reporting directly to the local Engineering Manager.

Job Responsibilities/ Tasks expected:

• The Engineering team will have sole responsibility for all the engineering aspects of the iProcess product suite, from design, implementation, delivery and support.
• The iProcess Suite is a set of applications and services written primarily in C/C++, with some components in Java and Angular. It runs on multiple platforms Windows, AIX, Linux and Solaris and supports Oracle, DB2 and SQLServer.
• To add new features or enhance existing and deliver periodic releases:-
-Work on new releases to deliver new features, enhancements, fixes and performance improvements to the iProcess product suite.
-Work on the delivery of regular Service Releases to provide customers with updated and stable versions of products
-Work with the local QA team to ensure a high quality of product for all deliverables
-Work with local Technical Writers to aid in the production of high quality documentation.
• To provide 3rd line support to TIBCO’s iProcess customers, via the TIBCO Technical Support Group including:-
-Investigating possible defects reported by customers.
-Reviewing customer supplied log files to determine correct behavior or identify workaround or fixes for problems.
-Confirming presence of defect found by customer.
-Deliver Hot Fixes for customer reported problems if considered serious enough to warrant a fix.

Qualifications/ Key Skills required:

• 4 years or more experience in Software Development.
• Experience with Enterprise/Application software (rather than embedded software).
• A minimum of 3 years’ experience in C/C++
• Strong technical skills in the following areas: –
-Unix/Linux/Windows

–C/C++
-Knowledge of Java, Windows API
-Databases (Oracle, SQL or DB2)
-Good communication skills
-Good team player

Cloud Software Group is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination on the basis of age, race, color, gender, sexual orientation, gender identity, ethnicity, national origin, citizenship, religion, genetic carrier status, disability, pregnancy, childbirth or related medical conditions, marital status, protected veteran status, and other protected classifications.