Do you have a passion for DevOps culture and Cloud operation engineering? That is, building and operating scalable, reliable, performing and secured services that underpin all Thomson Reuters’ products? Then we want you on our team! As we expand our Operation team, we are currently seeking an experienced Senior Operation engineer to join our Shared Capabilities Reliability and Operation team. Specifically, we are searching for someone who brings fresh ideas, highly skilled in latest Cloud technologies, demonstrates a unique and informed viewpoint, and enjoys collaborating with a cross-functional team in multiple locations.
About the role:
As a Sr. Operation Engineer, you will:
Deliver:
Promote site reliability engineering and DevOps best practices. Ensure that non-functional requirements are fed into the backlog to cover requirements for: high availability, scalability, secured, performance, self-healing and observability
Build and maintain monitoring for all aspects of infrastructure, micro-services and the platform and implement Alerting mechanism using cloud native solutions
Provide primary operational support and engineering for multiple large, distributed platforms
Act as the go to person for any production issue, troubleshoot and escalate as needed and monitor until successful resolution. Communicate status with the team and stakeholders.
Implement non functional requirements to ensure system availability, scalability, performance, monitoring, alerting and efficient incident troubleshooting
Automate IaC and CICD and promote best practices for our CI/CD processes
On-call Rotation:
Participate in on-call/shift rotations (L2). When on-call, you are expected to drive the troubleshooting and mitigation activities while working on incident
Be innovative and curious:
Maintain end-to-end security ensuring that we meet best practices standards
Keep up-to-date with emerging cloud technology trends, especially around DevOps, Service Reliability and Security.
Adopt pan-TR operation principles to ensure consistency and efficiency
Documenting “tribal” knowledge. Constant upkeep of documentation and runbooks can ensure that teams get the information they need right when they need it
Conducting post-incident review
Be collaborative:
Extreme collaboration within our teams – Canada, US and India
About you:
You’re a fit for the role if you have:
Bachelor’s degree in Computer Science or related field preferred – a must
Minimum of 3 years of experience as DevOps engineer and/or Cloud engineer with hands on experience in cloud technologies
Highly skilled in Unix/Linux and knowledge (exposure to RHEL)
Proven experience in building and operating cloud native infrastructure, applications and services on AWS
Must have experience with Version Control and CI/CD (Git/SVN and Jenkins / CodePipeline / CircleCI /Flux / ArgoCD/…)
Must have experience with writing Infrastructure as Code (IaC) (Terraform / CloudFormation /SDK / Pulumi/…)
Must have scripting and programming experience (Bash, PowerShell, Python)
Experience or knowledge of AWS services, such as Cloud Front, Threat detection and other security controls
Experience or knowledge of Distributed logging: ELK, DataDog, CloudWatch
Team player with a can do attitude
Thrives working collaboratively and transparently – a prerequisite for platform engineers
Do you want to be part of a team helping re-invent the way knowledge professionals work? How about a team that works every day to create a more transparent, just and inclusive future? At Thomson Reuters, we’ve been doing just that for almost 160 years. Our industry-leading products and services include highly specialized information-enabled software and tools for legal, tax, accounting and compliance professionals combined with the world’s most global news services – Reuters. We help these professionals do their jobs better, creating more time for them to focus on the things that matter most: advising, advocating, negotiating, governing and informing.
We are powered by the talents of 25,000 employees across more than 75 countries, where everyone has a chance to contribute and grow professionally in flexible work environments that celebrate diversity and inclusion. At a time when objectivity, accuracy, fairness and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward.
Accessibility
As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.
We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law.
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More information about Thomson Reuters can be found on https://thomsonreuters.com.
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