Job Description
When you join us at Thermo Fisher Scientific, you’ll be part of an inquisitive team that shares your passion for exploration and discovery. With revenues of more than $35 billion and the largest investment in R&D in the industry, we give our people the resources and chances to create significant contributions to the world.
Location/Division Specific Information
Discover Impactful Work: The Director, CIS Performance Excellence, is the global strategic leader responsible for providing senior leadership for all Corporate Infrastructure & Security (CIS) CoE (Center of Excellence) locations (Bangalore, Frederick, Pittsburgh, Budapest and Costa Rica) and act as our Service Delivery Leader for the Asia Pacific region. This individual will also help lead over 120 CIS colleagues locally in India, and in doing so will help to initiate (or orchestrate) standard methodologies for key focus areas for the global organization such as CIS’ Practical Process Improvement (PPI), and others. This position has far-reaching influence and responsibilities related to enabling a consistent and positive vision, alignment of priorities, efficient processes, and focus all colleagues on security and resilience.
A day in the Life:
Develops and maintains CIS’s global location strategy, CoE standards, and shapes various best practices that can be adopted by all Global IT
Leads CIS’s India organization of 120+ technical staff responsible for supporting various CIS functions
Drives the proliferation of CIS culture by mentoring, coaching and developing people managers and individual contributors, cultivating cross-functional and cross-cultural relationships, and recruiting and developing a diverse set of individuals.
Represent CIS as an active participant on the Bangalore COE Leadership Team, ensuring CIS is positioned as One Team and all colleagues feel engaged and supported.
Partner closely with India HR and Talent Acquisition teams to reduce barriers to identify, recruit and retain top talent.
Drive CIS’ global Center of Excellence (COE) strategy to ensure consistency in culture and representation across all CIS Hubs.
Define and implement the global strategy for Practical Process Improvement (PPI) to increase CIS’ operational productivity and reinforce emphasis on automation opportunities.
Collaborate with Asia Pacific region leaders as part of the CIS Service Delivery program to capture customer feedback, improve financial visibility and align on critical priorities
Keys to Success:
Transparency in services, SLAs, big wins, and opportunities for improvement
Active CIS representation within Bangalore COE Leadership Team
Close alignment with global and local teams to drive alignment of core business processes, automation opportunities and cultural emphasis
Regular communication to IT functions supporting their India-based operations, global functional leaders, Bangalore COE Leadership Team and CIS Senior Leadership team
Full representation for Asia Pacific region as part of CIS Service Delivery program
Education
Experience
Experience building consensus and alignment across a global company, including with senior leadership, peers, your team and matrix management.
Knowledge in recruiting, hiring and retaining talent in India.
Well respected by peers, subordinates and leadership.
Outstanding intercultural awareness of the challenges associated with international business and the ability to champion positive intercultural relationships
Knowledge, Skills, Abilities
Strong leadership skills, including experience leading people in sophisticated environments.
Highly motivated with a high level of initiative and collaborative and willing outlook.
Ability to communicate and lead in a matrix organization remotely.
Strong verbal, written and interpersonal communication skills.
Strategic problem solver; ability to communicate the vison and structure of the program in alignment regional cultural principles.
Self-starter; organized; detail-oriented; motivated to set personal and program goals and proactively supervise performance against goals and initiatives.
Strong project and relationship leadership skills with the ability to prioritize effectively.
Ability to work with both technical and non-technical audiences across the business.
Our Mission is to enable our customers to make the world healthier, cleaner and safer. Watch as our colleagues explain 5 reasons to work with us. As one team of 100,000+ colleagues, we share a common set of values – Integrity, Intensity, Innovation and Involvement – working together to accelerate research, solve complex scientific challenges, drive technological innovation and support patients in need. #StartYourStory at Thermo Fisher Scientific, where diverse experiences, backgrounds and perspectives are valued.
Apply today! http://jobs.thermofisher.com
Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Accessibility/Disability Access
Job Seekers with a Disability: Thermo Fisher Scientific offers accessibility service for job seekers requiring accommodations in the job application process. For example, this may include individuals requiring assistance because of hearing, vision, mobility, or cognitive impairments. If you are a job seeker with a disability, or assisting a person with a disability, and require accessibility assistance or an accommodation to apply for one of our jobs, please submit a request by telephone at 1-855-471-2255*. Please include your contact information and specific details about your required accommodation to support you during the job application process.
*This telephone line is reserved solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes, such as not being able to get into the career website, following up on an application, or other non-disability related technical issues will not receive a response.
Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.
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