The Wellness Shop
About Us
The Wellness Shop is an eco-friendly wellness brand that provides a range of products that are organic and natural. We provide products catering to cosmetics, wellness, and healthcare segments. We launched in 2021, so yes we’re an early-stage startup but, within the last 4-5 months, we have launched 150+ premium products and have started hitting 400+ daily orders so we know our product’s rules! TWS is funded by Logx ventures. We plan to create a brand that brings no-nonsense, simple, and natural products to the masses so we can all get some help taking care of our bodies.
Job Profile: Chat Process Executive.
Job Location: C-Scheme,Jaipur.
Here’s what you will do:
- Handling customer queries on Web Chat, Emails and Social Media
- Educate current and potential customers with product and service information
- Maintain accurate customer records
- Identify and escalate priority issues to the Team Leader and Ops Team
- Actively participate in team meetings
Here’s what you should have:
- A Bachelor’s degree from any stream if a Fresher
- Passionate about customer care
- Good typing skill
- Fluent in written and spoken English
- Positive attitude
You should apply if you:
- Love taking ownership of your work & enjoy the creative freedom that comes with it
- Aren’t scared to dream big, think scale, and chase big hairy audacious goals
- Want to work in a free, flexible, and performance-driven environment
- Are a scientist at heart – Try, test, validate, implement, scale. Run experiments – Data speaks!
Job Types: Full-time, Regular / Permanent
Salary: ₹13,000.00 – ₹20,000.00 per month
Benefits:
- Commuter assistance
- Internet reimbursement
Schedule:
- Day shift
- Fixed shift
Ability to commute/relocate:
- C-Scheme, Jaipur – 302001, Rajasthan: Reliably commute or planning to relocate before starting work (Required)
Education:
- Bachelor’s (Preferred)
Experience:
- Chat Process: 1 year (Preferred)
Language:
- English (Preferred)
Speak with the employer
+91 9928649167