Responsibilities of candidates include:
• Answer inbound/outbound calls professionally and provide information about products and services, take/cancel orders, and obtain details of complaints
• Keep records of customer interactions and transactions, details of enquiries, complaints, and comments, as well as actions taken. Process orders, forms, and applications
• Follow up to ensure that appropriate actions are taken on customer requests
• Refer unresolved customer grievances or special requests to designated departments for further investigation
Education12th Pass (Associate Degree)English LevelGood EnglishExperienceFresherGenderBothAddress4Q7X+488, Krishnapur, Beltola Tiniali, Guwahati, Assam 781028, India, Basistha Chariali, Guwahati, Assam – 781001