The Medicines Company is Looking for Learning Serv Process & Governance Lead Full Time

Job Description

Job Description

80,000 + ! is the number of associates we support globally as part of the Learning & Talent Operations (P&O) team. We are instrumental in ensuring successful operation of global learning activities across the organization and improving efficiency and simplification through high-quality administrative support.

Job Purpose
The Learning Services Process Excellence and Governance Lead will be responsible for developing and implementing the Learning services Process Framework, which will enable the efficient and effective delivery of learning services to the organization. This role will also be responsible for ensuring adherence to governance and compliance policies and driving process excellence initiatives to continuously improve the Learning and Talent services.

Your responsibilities include but not limited to:

. Create and implement as needed the Learning Services Process Framework, which includes standard operating procedures, process maps, process flows, and process governance protocols.

. Drive process excellence initiatives to continuously improve the effectiveness and efficiency of learning operations processes.

. Assess compliance with governance and compliance policies and provide guidance and support to collaborators on any compliance issues.

. Collaborate with cross-functional teams to identify areas for improvement in learning operations processes, and lead initiatives to address those areas.

. Create and maintain critical metrics to measure the performance of learning services processes and provide regular reporting and analysis on critical metrics to key stakeholders.

. Lead the development and implementation of training programs for Learning and Talent Services team members to ensure adherence to the Learning Operations Process Framework and compliance policies.

. Lead the design and implementation of process automation solutions to improve process efficiency and reduce manual effort. Ensure that learning operations processes are aligned with the organization’s strategic objectives, and that learning services are delivered in a timely, effective, and efficient manner.

. Keep tabs on industry trends and standard methodologies in learning operations process excellence and governance, and apply those insights to continuously improve the function.

Diversity & Inclusion / EEO

Minimum Requirements

What you’ll bring to the role:

. Minimum Graduate in Business Administration, Learning and Development, or related field. Master’s preferred.

. 8+ years of experience in learning operations, process excellence, or related field.

. Experience in developing and implementing process frameworks and process governance protocols.

. Solid understanding of learning operations processes and standard methodologies.

. Experience in leading process improvement initiatives.

. Strong project management skills. Excellent interpersonal and communication skills.

. Ability to build solid relationships with customers and vendors.

. Knowledge of compliance and governance policies related to learning operations.

Desirable requirement:

. Strong analytical skills, with the ability to develop and analyze critical metrics.

. Experience in process automation and system optimization.

Why Novartis
766 million lives were touched by Novartis medicines in 2021, and while we’re proud of this, we know there is so much more we could do to help improve and extend people’s lives.

We believe new insights, perspectives and ground-breaking solutions can be found at the intersection of medical science and digital innovation. That a diverse, equitable and inclusive environment inspires new ways of working.

We believe our potential can thrive and grow in an unbossed culture underpinned by integrity, curiosity and flexibility. And we can reinvent what’s possible, when we collaborate with courage to aggressively and ambitiously tackle the world’s toughest medical challenges. Because the greatest risk in life, is the risk of never trying!
Imagine what you could do here at Novartis!

Commitment to Diversity & Inclusion:
Novartis is committed to building an outstanding, inclusive work environment and diverse team’s representative of the patients and communities we serve.

Join our Novartis Network: If this role is not suitable to your experience or career goals but you wish to stay connected to hear more about Novartis and our career opportunities, join the Novartis Network here: