Responsibilities: Inbound/Outbound Calls II Good Communication
• Inform customers about the company’s products/services and offers
• Manage inbound/ outbound customer calls in a timely manner
• Generate leads that develop into new customers
• Identify customer’s needs and convince the customer to buy the product/service
• Gain comprehensive product/service knowledge and clarify information wherever required
The Business Program Manager – Service Delivery Management function sits within the Global Vendor Operations team for Microsoft’s Operations Service...
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