Taking inbound calls with computer issues and resolving customer issues.
Troubleshoot regarding any technical queries to US & Canada Clients.
Should have knowledge of WIN XP, WIN7, WIN8, Windows 10 & Windows 11 .
Able to support and resolve clients issue’s over phone call.
Troubleshoot issues related to Network, software, printer, email, Router, Extender and any other peripherals configure.
Skills & Competencies
Operating Systems – Windows 8, Windows 10
Applications – MS-office, Desktop and Server related applications
Infrastructure – Good Experience on Support of Desktop Environment is mandatory; Basic Concept and understanding of Networks; Knowledge on Network Printers, Wireless, Mailing Solution is must.
Should have experience in Domain Environment
Knowledge
Must have sufficient knowledge of Basic Network Components
Must have working knowledge & exposure of customer handling
Knowledge of Server operating systems and its functioning.
Should have mindset and attitude to serve and support customers and be a great team spirit
Freshers also apply.
Job Types: Full-time, Fresher, Regular / Permanent
Salary: ₹15,000.00 – ₹25,000.00 per month
Day range:
Shift:
Work Location: One location
Speak with the employer
+91 9872117002
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