Tech Care For All India is Looking for Medical Representative Full Time

Description & Responsibilities: We are looking for an individual with 2-4 years of Medical Representative experience who can be the Customer Service Manager for CMEs and healthcare conferences on Medical Learning Hub (MLH).

This job requires the individual to be technology savvy, a conversation driver, self-motivated, with strong work ethics, and able to work remotely online with minimum supervision. You will be responsible for monitoring and responding to all customer queries on MLH and its social media accounts, make calls to doctors and clients, create online website pages through an admin panel access to MLH (after training).

Key requirements include:

• Monitor all customer communication channels (phone, MLH platform, messaging and social) for queries and respond in timely manner.
• Follow up with customers (such as doctors)/ clients/ vendors through phone calls/ other communication media to ensure medical event attendance.
• Call website visitors (doctors) to enquire and fulfil incomplete orders.
• Create admin side webpages for clients on our in-house platform.
• Offer first level IT support.
• Perform basic bookkeeping activities.
• Organize meetings and conference calls and manage minutes
• Maintain electronic and physical files
• Maintain weekly schedules of employees
• Organize and provide documents, reports and information on timely basis
• Problem solver attitude

Qualifications: Graduate in related field (Healthcare), Excellent communicator in English and Hindi

Salary: 20,000.00 – 30,000.00 per month

Benefits:

• Health insurance
• Work from home
• Schedule: Day shift