Log In
Sign Up
Job Discription
Greetings!
Urgent opening for Fiber Filed Engineer for Airtel ( Off roll)
Location- Chnadigarh & Ludhiana.
Roles and Responsibilities
- Respond to incoming cases of the client services department.
- Identify, analyse & write problems with program function, output, online screen, and content.
- Handling clients issues & give resolutions including customer meetings, status reports, and updates.
- Respond and analyse inquiries of technical and functional nature
- Analyse and solve engineering problems associated with the installation, start-up, and operation of relatively complex distributed control systems, sub-systems, and/or specific control equipment at customer location.
- Support for Troubleshooting, diagnosing, resolving hardware, software and their routine modification & repair
- Monitoring network performance.
- Configuring and testing networking software, and computer hardware.
- Provide direct engineering advisory assistance to the customer, and liaison within the company, on issues dealing with the equipment or related matters.
- Knowledge about OSS, Zero-touch, ISP Software.
Key Deliverables:
- Install, perform integration, and provide support to all desktop-based and server-supported technology.
- Coordinate with customers and perform troubleshooting to resolve all application issues and maintain relationships with vendors plus the networking system.
- Maintain quality of services and perform preventative maintenance
- Develop and maintain good customer relations.
- Provide remote support to on-site engineers and end users & customers during installation.
Desired Candidate Profile
Perks and Benefits
