Job Discription
Job Family Descriptor
Responsible for the design development of solution architecture with respect to technical solution design service design for complex solutions in the respective ares of NetworkSDWANCloud securityUnified CollaborationMobility IoT with the objective of increasing revenue profitability and market competitive Serve as a technical expert on solutions design development and implementation requirements to address business needs Analyze the functionality and constraints of recommended solution across multiple systemsplatformsapplications Scan the technology requirements of market participates in product development activities speaks in customer marketing forums to increase brand awareness and propagates TCL portfolio and gain mindshare and market share Ensure compatibility interoperability stability and usability of solution architecture Build capability and Practice within TCL from Designing the solution interaction customer support post onboarding Design and deliver complex solutions as per customer requirements Work with various stakeholders including sales team products team engineering team to jointly assess customer requirements Support the Product team through the product development lifecycle and provide inputs on product features from a business requirementscustomer perspective In addition to above work with client internal stakeholders to provide integrated solution architecture across multiple products to meet the client requirements Provide an expertise to internal teams andor external vendors and partners to design a complex solutions and ensure effetive delivery of the same In addition to above work with client internal stakeholders to provide integrated solution architecture across multiple products to meet the client requirements Provide an expertise to internal teams andor external vendors and partners to design a complex solutions and ensure effetive delivery of the same
Broad outline of the Role
Create prototype model for solution based on understanding of customer requirements Provide solutioning support to sales teams for specific deals Work with Product team to enhance the service offering May lead important projects that require providing experienced project team members with instruction guidance and advice in all aspects of the project to ensure delivery of quality outcomes Regularly leads important projects that require providing experienced project team members with instruction guidance and advice in all aspects of the project to ensure delivery of quality outcomes Able to independently resolve complex projects issues challenges encountered Operational role responsible for delivering results that have direct impact on the achievement of results within the job area and may also impact a wider operational area Capable of instructing professional or technical staff and reviewing the quality of the work undertaken by these roles Self sufficient capable of identifying key issues and priorities and focusing on these to deliver required results with minimal direction and supervision Demonstrate a level of flexibility in resolving problems issues that at least to in depth command of all techniques processes tools and standards within the relevant field of specialisation Able to identify problems and significantly improve change or adapt existing methods and techniques Might lead mentor small teams Work group team focus Graduate in Engineering Experience 4 7 years
Purpose – Broad objective of the role
Size and Scope of Role – Total team
Individual Contributor
Key Responsibilities
. Provide solutioning support to sales teams in International geographies. . Work closely with teams like Product, Engineering & various cross functional teams to create required solution to enhance the Tata Comm service offering. . May lead important projects that require providing experienced project team members with instruction, guidance and advice in all aspects of the project to ensure delivery of quality outcomes. . Achieve OB & Revenue Target for team being supported. . Able to independently resolve complex projects, issues, challenges encountered. Responsible for delivering results that have direct impact on the achievement of results within the job area and may also impact a wider operational area. . Capable of instructing professional or technical staff and reviewing the quality of the work undertaken by these roles . Self-sufficient, capable of identifying key issues and priorities and focusing on these to deliver required results with minimal direction and supervision. Demonstrate a level of flexibility in resolving problems/issues that at least to in-depth command of all techniques, processes, tools and standards, within the relevant field of specialization. Able to identify problems and significantly improve, change or adapt existing methods and techniques
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