Swiggy – Key Account Manager (2-5 yrs) Jobs at Kolkata, India Full Time

Roles & Responsibilities :

– Complete ownership of Gourmet Accounts maintaining a sustainable and mutually profitable growth on business.

– Build a long-term strategic partnership with high-value accounts,- leveraging JBPs to drive market share for Swiggy

– Use data resources available across business metrics to build deeper insights for partners on a regular basis.

– Manage and own complete the P&L across partners effectively. Understanding of Partner’s P&L and business decisions based on the same is expected.

– Manage and Coordinate Onboarding, POS integration, Menu changes, and Operational Performance metrics, and Streamline processes and systems to maximize customer experience.

– Align monthly activation on consumer offerings and In-App marketing interventions in conjunction with the internal teams.

– Continuously create new growth avenues for restaurants on the platform with deeper engagements.

– Look to partner on Out of App marketing solutions that can propel faster growth for the brand on the platform.

– Ability to resolve partner issues, and escalate to the right internal stakeholders to resolve all issues/queries effectively.

– Be on top of the competitive landscape in terms of partners positioning in the ecosystem

Desired Candidate:

– 2-5 years of experience in Business Development, Sales, or Account Management.

– Proficient with MS Office suite, data analysis, presentation, and strategy building

– A competent decision-maker with the ability to develop, own and build a strategic plan for ensuring the best restaurants partner with us.

– Result-oriented, data-forward, and problem-solving approach toward business.

– Effective communication skills

– Should be a team player, working alongside people from all walks of life

– Identifies builds and uses a wide network of contacts with people at all levels, internally and externally